Get Ready Northumberland Park

Want to know more about Northumberland Park station - read our FAQ's ahead of the Northumberland Line's latest station and Britain's 2,600th station opening........

1. Are the works at Northumberland Park now complete?

All the works within the Northumberland Park station site itself are now complete ahead of the station opening to passengers on Sunday 22 February 2026.

We still have some ongoing remediation works to complete outside of the station and in Fenwick Close that are due to be complete by Spring 2026.

2. What facilities will there be at the station?

Northumberland Park station will have a ticket vending machine, seating and shelters, audio frequency induction loops, bike parking, CCTV cameras and lighting. Access to the station platform is via a staircase or a lift.

3. How can I buy tickets?

Tickets can be bought on the platform using the ticket vending machines, or online here https://www.northernrailway.co.uk and via mobile phone app. We recommend that customers buy tickets in advance via the website or mobile phone app to avoid queues at the ticket vending machine.

Ticket vending machines are card only. If you are unable to pay by debit/credit card at a station ticket vending machine you can obtain a Promise to Pay notice instead. This will allow you to board the train and pay for your ticket in cash from a revenue officer at the first opportunity or at the next available booking office.

It is important that you obtain a Promise to Pay notice before boarding the train, as you may be liable for a penalty fare if you travel without one.

4. How much will tickets cost?

Rail fares for adults will start at £1.70 from Northumberland Park to Newcastle or £2.10 for an off peak single between Northumberland Park and Ashington. The peak time fares from Northumberland Park will be £2.50 to Ashington or £2.00 to Newcastle.

The Northumberland Line has a single-leg pricing structure, to make sure customers can always find the cheapest option for their journey. It means they can buy a single ticket for half the price of a return. In addition, discounts will also be available using railcards, although these will only apply to train fares only. Children’s fares will be 50% of the adult fares for those under the age of 16.

The fares will also be integrated with the Tyne and Wear Metro, meaning Northumberland Park will be included in the existing Zone B. Customers will be able to purchase ‘Pop’ season ticket from one week up to an annual season ticket or a ‘Pop’ Pay As You Go card will allow customers to tap in and out of the stations and the best value ticket for their journey will be calculated. Each of the Northumberland Line stations have validators for Pop customers to tap in before they board and then tap out when they exit a station. Pop cards need to ordered in advance from Nexus from https://www.nexus.org.uk/ticket-information/pop and you won’t be able to buy an integrated ticket from the ticket machines or on the train.

Customers will also have the option to be able to book tickets directly from Northern or other rail ticketing organisations, using their online Journey Planner or from the ticket machines on stations. More information can be found here: https://www.northumberlandline.uk/ticketing.

5. Can I use a ‘Pop’ card on the Northumberland line?

Fares for the Northumberland Line will be integrated with the Tyne and Wear Metro network, which means Northumberland Park will fall within the existing Zone B. Please note that ‘Pop’ cards are only valid for travel as far as Newcastle. If you plan to continue your journey south of Newcastle on the same train, you will need to purchase a separate rail ticket from Newcastle to your final destination.

Customers will be able to purchase ‘Pop’ season ticket from one week up to an annual season ticket or a ‘Pop’ Pay As You Go card will allow customers to tap in and out of the stations and the best value ticket for their journey will be calculated. Each of the Northumberland Line stations have validators for Pop customers to tap in before they board and then tap out when they exit a station.

Pop cards need to ordered in advance from Nexus from https://www.nexus.org.uk/ticket-information/pop and you won’t be able to buy an integrated ticket from the ticket machines or on the train.

Customers will also have the option to be able to book tickets directly from Northern or other rail ticketing organisations, using their online Journey Planner or from the ticket machines on stations. More information can be found here: https://www.northumberlandline.uk/ticketing.

6. What facilities will be on the trains?

The trains will be operated by Northern. In line with Northern’s other services, the trains running on the Northumberland Line will all be fully wheelchair accessible, and have toilets onboard, including disabled access toilets. Each train will have a conductor onboard, and next stop announcements which play in all carriages. The trains will also all have free Wi-Fi and USB charging points.

The train type used on the line will be class 158s. Northern are unable to allow mobility scooters on-board these trains unless they can be folded prior to boarding, due to the internal layout of the train. More information about Northern’s mobility scooter policy can be found on their website at

www.northernrailway.co.uk/travel/mobility-scooters.

7. How often will the trains run?

Two passenger trains will run each hour on Monday to Saturday daytimes, in both directions (so that is four trains in total per hour). Trains will run hourly on evenings and Sundays.

Most services on Sunday will run to the Metro Centre.

The journey time from Northumberland Park to Newcastle Central Station should take approximately 12 minutes. The journey from Northumberland Park to Ashington should take approximately 23 minutes.

Please visit https://www.northernrailway.co.uk/ to see the times of trains from Ashington to Newcastle Central.

8. Is there a car park at Northumberland Park station?

The neighbouring Nexus Metro station is served by a multi-storey carpark, however parking in here is currently limited to the ground floor due to ongoing maintenance issues caused by vandalism. Nexus is working towards restoring the rest of the car park in a safe and compliant manner and further work is required to determine the timescales for works to be complete.

9. Will there be a bus service for the new station site and where will the nearest bus stop be located?

The new station will be served by the existing bus stop adjacent to the station, which is served by route 19, giving direct links to Cobalt Business Park, Silverlink, North Shields, North Shields Ferry & Killingworth.

10. How can I get a job on the train line?

As vacancies become available, including apprenticeships and job fairs, these are advertised on the Northumberland Line website. Please keep checking back for updates.

www.northumberlandline.uk/jobs

11. When will all stations on the train line be open?

Following the opening of Northumberland Park, the final station in Bedlington will open on Sunday 29 March 2026.

12. How will the station be accessed by foot?

Access to Northumberland Park Station is from Algernon Drive bridge, via a staircase or a lift.

13. How do I access the Metro from Northumberland Park station?

Any passengers using Northumberland Park as an interchange between the Northern and Nexus services will need to exit the station via the lift or staircase up to Algernon Drive and then turn right onto Algernon Bridge to access the other platforms. Customers using Pop ticketing products are reminded to tap out at the rail station before then tapping in at the metro station (& vice versa).

14. Are there bicycle facilities at the station?

There is a bicycle shelter for those wishing to cycle to or from the station at the station, with spaces to securely lock bikes. In addition, the trains operated by Northern have space to bring a bicycle on, for those wishing to continue their onward journey from the train by bike.

15. How will anti-social behaviour at the station be managed?

The station has CCTV installed which will be monitored off-site.

16. How do I claim for any damage to my property as result of the works?

Safety has been our priority throughout the project, and those properties closest to the works area were offered free dilapidation surveys before activity started on site.

Dilapidation surveys were offered to residents before construction started as standard best practice and, while we do not expect any damage to have occurred, we hope they have given residents extra peace of mind. The surveys identified and recorded any existing visual defects to structures.

In the event of any damage to properties, homeowners would be expected to claim on their household insurance, and their insurers would then claim against Northumberland County Council’s public liability insurance. A copy of the Northumberland County Council’s public liability insurance certificate is available upon request.

General questions

17. How much has the construction of Northumberland Line cost?

The total cost of the Northumberland Line is in the region of £336 million.

18. How has the Northumberland Line been funded?

The project has been jointly funded by the Department of Transport, Northumberland County Council and Network Rail. In order to cover additional costs required to deliver the project, in September 2025 the North East Combined Authority committed an additional £10.9m.

19. Who can we contact in case of any issues or questions?

For questions or queries about the works or the Northumberland Line, contact us via email on rail@northumberland.gov.uk, or phone on 0345 600 6400, where an operator will liaise with a member of the team to return your call.

You can also sign up to our project mailing list at www.northumberlandline.uk/contact.

20. Why has the completion of the Northumberland Line project been delayed?

As with any project of this scale, issues have arisen on site during construction. The biggest challenge the project has faced relates to adverse ground conditions, which have impacted the speed at which construction has progressed. Causes of these adverse ground conditions include land contamination, unknown and unchartered services in the ground and the impact of historic mine workings (particularly around Northumberland Park and Seaton Delaval). Progress has also been impacted by the poor weather conditions, and our priority is always the safety of our staff and neighbours above the programme.